Frequently Asked Questions

Expertly crafted answers regarding our Neapolitan tailoring and services.

Where are ISAIA garments manufactured?

Every ISAIA garment is proudly handcrafted in our atelier in Casalnuovo, Naples, adhering to the storied traditions of Neapolitan tailoring.

How can I ensure the correct fit for a tailored suit?

We provide a comprehensive size guide on each product page. For a personalized experience, we recommend visiting one of our flagship boutiques for professional measurements and our Made-to-Measure service.

What is your international shipping policy?

ISAIA offers worldwide shipping via premium couriers. Delivery times vary by region, but most international orders arrive within 3-7 business days.

How do I care for my ISAIA wool and silk garments?

To preserve the integrity of the natural fibers, we recommend professional dry cleaning only and storing tailored pieces on our signature wide-shoulder hangers.

What is your return policy for online purchases?

We accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of delivery. Please note that Made-to-Measure items are final sale.

Is it possible to request a specific fabric for a garment?

Yes, through our Made-to-Measure program, you can select from an extensive archive of exclusive fabrics, including our signature corals and vintage-inspired wools.